Job Title: IT Manager

Title: IT Manager
Location: Alviso, CA

Headquartered in Alviso, CA, Minerva Networks is a privately owned networking infrastructure company developing innovative end-to-end broadband IP television solutions in the telecommunication and enterprise markets.

Play an integral role in the development of innovative applications for the IPTV industry. The successful candidate will join Minerva’s Client Engineering Team developing client-side IPTV solutions – for set-top boxes, PCs, and mobile devices - that allows for the delivery of carrier-grade video services, including high-definition (HD) and standard definition (SD) television, video on demand (VOD), pay-per-view (PPV), and digital video recording (DVR) over an IP network.

Key Responsibilities

- Responsible for the oversight, direction, planning, implementation and coordination of all technologies and technical services within the company
- Responsible for insuring network appliances and system environments are current with technology standards
- Ensure that the implementations in IT are inline with the current business requirements and future goals of the company
- Provide strategic operational direction, guidance and leadership for network architecture and administration
- Provide oversight of day to day operations as well as disaster recovery solutions
- Develop and maintain all systems, servers, workstations, security, network configurations, and other electronic communication devices
- Troubleshoot network and desktop performance issues
- Manage company email system (MS-Exchange), anti-virus management (Symantec), and spam email filtering management (Ninja)
- Oversee backup procedures and maintain disaster recovery plans
- Support and enforce company information policies and procedures
- Manage all network applications and services (DNS, WINS, AD, Wiki, RDS, Terminal Srvs, File&Print Svcs, ERP)
- Manage VPN services ensuring corporate security and connectivity between remote users and sites
- Recommend purchases, upgrades, patches, and new applications and equipment
- Maintain software inventory and tagged asset management
- Deploy and manage printing services to all corporate users and network printers
- Maintain the corporate website, intranet sites and other external devices, and be the primary contact for all associated IT related vendors
- Administer the telephone system and all user handsets

Required Knowledge

- Minimum 5 years of IT management experience including direct supervisory experience
- Knowledge of Microsoft Active Directory, LDAP and domain naming system, terminal server and related technologies
- Knowledge of multi-vendor network devices operating in a unicast and multicast network, ensuring customer SLA video streaming quality

Required Skills & Abilities

- Prepared to work in a diverse technological environment and be able to provide hands-on support of technologies when necessary
- Vendor/contractor management skills
- Communications skills (written and verbal)
- Flexibility to work with multiple business functions/capabilities
- Available to be on call 24/7, meeting overseas office’s requests

Required Professional Designation/Certification

- BS degree in Computer Science
- CCNA or CCNP
- MCSE

Required Experience

- Understanding of system disaster recovery operations, systems troubleshooting and performance monitoring, tape backup and restore procedures
- 5+ years of Microsoft and RedHat Linux operating system administration experience
- Experience with storage, VMware, SAN, data retention/management
- 5+ years of networking administration of different layer2/layer3 manufactured switches/routers, primarily Cisco, Network Extreme, and Nortel

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